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Return Policy
At Relevant Industrial, customer satisfaction is our priority. If you need to return a product, please review our return policy below:
- Restocking Fee: All returned products are subject to a 20% restocking fee. This fee will be deducted from your refund amount.
- Return Shipping: The customer is responsible for all return shipping costs. Ensure that the product is securely packaged and shipped via a trackable method.
- Return Authorization (RMA): Before returning any product, you must complete the RMA form below. Once submitted, a customer service representative will contact you with further instructions on how to proceed with your return.
- Return Window: Products can be returned within 30 days of purchase. Items must be in new, unused condition and include all original packaging. Returns that do not meet these conditions may be subject to rejection or additional fees.
We appreciate your understanding and cooperation. If you have any questions, please don't hesitate to reach out to our customer service team at 888-293-8618.
Please provide the information requested through the following three steps. We will review your RMA request and contact you with more information. You will automatically be sent a copy of your request for your convenience.
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